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Cognative Analytics Research Labs – University of Ulster

We recently visited the new Cognitive Analytics Research Lab (CARL) in Magee College Derry (University of Ulster) to discuss how the Analytics Institute can help support the University in the roll out of their fantastic new research lab. The lab will deliver world-class cognitive analytics research capability, attracting significant local and international industry engagement as …Read More

Genesys acquires the AI powerhouse that is Altocloud.

From left: Stephen Coney, SVP of engineering at Genesys, with Barry O’Sullivan, co-founder and CEO of Altocloud. Image: Genesys Genesys acquires the AI powerhouse that is Altocloud. Silicon Valley software player Genesys has acquired Altocloud, the Galway- and California-based AI customer conversion platform founded by Irish man Barry O’Sullivan. The acquisition price has not been …Read More

New rules on data protection pose compliance issues for firms

Dire warnings about huge fines for businesses have been the up-in-lights feature of reporting about the European Union General Data Protection Regulation (GDPR), to the detriment of other aspects of it, including the responsibilities it places on organisations. This includes a significant focus on transparency and accountability, and mandatory data breach reporting unless the breach …Read More